Inchree's Privacy & Cookie Policy
Introduction
Inchree takes your personal privacy interests seriously and has adopted this Privacy Policy to ensure that you are fully aware of your privacy with regard to your interactions with us and associated businesses. We keep this Privacy Policy under constant review and may update it or vary it from time to time.
The Information we collect and hold
We do not collect specific data about you when you visit our web site unless you specifically provide this, such as by making a direct enquiry, signing up to our newsletter, or by placing a booking.
We do collect and hold data when you use a contact form or send us an email, register to receive our email newsletter, make a purchase or submit and online enquiry or accommodation booking. This information is required for internal record keeping and customer communications.
By submitting personal details to us via our website you are consenting to the use of those details for the purposes of identifying you as a unique user.
Your details are securely stored on our accommodation booking systems and email database.
Where you have provided us with your explicit permission we may send you news, content and business information we think relevant to you. This content may include general news, blogs, web site links, promotional offers, news about upcoming events about Inchree's accommodation and products.
Our policy is to ask for, or collect and store only the business and personal data necessary for conducting business purposes and for relevant record keeping.
We ask our customers, contacts and suppliers to only share personal data where it is strictly needed for those purposes.
Use and Sharing of Data
We will not use your information submitted via our website for any other purpose if you have not indicated that you are happy for us to do so.
We will not pass your contact details to any third party for any use without having first received your explicit consent apart from our service providers who operate elements of our service and process data on our behalf.
Examples of these service providers are:
-Accommodation booking at Inchree:
-Our Property Management & Online Booking Software provider, Supercontrol.
-Email newsletters:
-Our CRM software providers, Mail Chimp.
Cookies
Like most web sites, we do note and save information such as time visit, pages visited, length of visit and content viewed when you visit our website. This information is used to provide more relevant services to users. Cookies do not collect any personal information about you or data that can be used to identify you.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.
A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies, usually by modifying the settings in your browser.
Contact for more information regarding your privacy
If you require any further information about your privacy in relation to Inchree or have any concerns over the way we hold and use your data then please contact us via email: stay@inchree.com
Information Collected
We do not collect any personal information from visitors to our website other than information that is knowingly and voluntarily given. Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but it is purely statistical and cannot be used to identify an individual user. Cookies are not used to collect any other information from visitors to the website. Visitors interested in requesting more information can provide contact details via a fill-in form. Visitors cannot be contacted unless such information is given. Visitors are also invited to give additional company information but a decision not to do so does not affect any subsequent negotiations or discussions.
Use of Information
The information collected will be used to contact you with further details of our current activities or to send details of future initiatives or events. It may also be used for research purposes. You can inform us at any time if you no longer require such information to be sent.
If you provide your email address to us, you agree that we may send information to you by email in relation to our Services and in relation to any new services, initiatives or events. You will have the opportunity to unsubscribe from any such emails at any time.
We will share your details with our booking system, SuperControl for the purpose of them delivering their service to us. For example they provide a verified reviews service called UpFrontReviews and we may ask them to send you an email invitation to submit a review about your stay. We will NEVER sell your details to any third party. You consent to us providing your details to SuperControl in this way. You will have the opportunity to unsubscribe from any such emails at any time.
Data Security
We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only the company directors of FWT Ltd. (trading as Inchree Chalets) have access to this data.
Integrity of Data
We take all reasonable measures to ensure that the information we hold is accurate. In particular we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.
Children
Our website is not targeted at children but in any event personal information will not knowingly be collected from children under 16 years without parental consent.
Enforcement
Any queries relating to our collection or use of personal information should be addressed to stay@inchree.com